Account Deletion
Last updated: July 25, 2026
Nova Dictate lets you delete your account and the personal data we hold. Deletion is permanent and irreversible and free of charge.
1. Delete from inside the app
- Open Nova Dictate.
- Go to the Profile & Store tab.
- Tap Delete account and confirm the prompt.
Your server-side account record, token balance, and purchase history on our servers are removed immediately. A new guest account is created on the same device when you continue, but your 3-minute free allowance is not reset — we retain a device-level grant to prevent abuse.
2. Delete by email
If you cannot use the app, email contact@novaindie.com with subject “Nova Dictate account deletion”. Include your Device ID shown on the Profile screen (tap to copy).
We process email requests within 7 calendar days.
3. What gets deleted
- Your server account record and session.
- PRO status, token balance, and purchase records on our servers.
- IAP transaction records linked to your account, except minimal accounting data we must retain for tax or audit when required by law.
4. What deletion does not do
- It does not cancel your Apple subscription. Cancel PRO in Settings → Apple ID → Subscriptions before or after deletion. Refunds: reportaproblem.apple.com.
- It does not remove transcripts stored locally on your device in the SQLite database. Uninstall the app to remove local data.
- It does not reset the one-time 3-minute free grant for your device.
5. After deletion
Reopening the app registers a fresh guest account with the free tier. You may restore PRO through Restore purchases on the Profile screen if your Apple subscription is still active.